Safety

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On this page, you will find essential contacts for key individuals and institutions relevant in emergency situations.

More detailed information on the Faculty’s crisis preparedness, basic safety rules, and procedures for extraordinary situations is available to students and staff on the Faculty intranet.

Important Contacts

Emergency numbers

150 Fire and Rescue Service
155 Emergency Medical Service
158 Police
112 European Emergency Number
Záchranka – The mobile app for emergency call
If you are unable to make a call, you can also send a text message to the emergency numbers.

CU Rectorate Security Department

phone: +420 771 275 564
e-mail: bezpecnostni@ruk.cuni.cz
office address: Voršilská 144/1, Prague 1, 110 00

Faculty of Arts, Charles University

Main Building
náměstí Jana Palacha 1/2,116 38 Praha 1
Reception phone: +420 221 619 211, Mobile: +420 605 200 413

Hybernská 3 (Špork Palace)
Reception phone: +420 221 619 511, Mobile: +420 777 367 539

Celetná 13
Reception phone: +420 224 491 858

Celetná 20
Switchboard: +420 224 491 111, Reception phone: +420 224 491 201

Na Příkopě 29
Reception phone: +420 224 229 272

Voršilská 1
Reception phone: +420 224 090 111, Mobile: +420 606 150 005

Faculty Security Manager
Bc. Michal Bílý
Telephone: +420 221 619 440
e-mail:  bilymicha@ff.cuni.cz

Support in Emergency and Crisis Situations within the student mobility

Emergency contact for CU students traveling abroad

In case of any urgent crisis, it is essential to contact the Czech Embassy in the given country. Contact details, including emergency numbers for individual Czech embassies, are listed on the website of the Ministry of Foreign Affairs.

Emergency contact for students coming to Charles University from abroad

More information about support for student mobility.

More detailed information on the Faculty’s crisis preparedness, basic safety rules, and procedures in extraordinary situations is available on the Faculty intranet:

Faculty and University Security – FAQs

  • Ongoing security training and drills are held regularly. The current training offer is available on the intranet.
  • A Crisis Information and Notification System (KISS) has been implemented for both students and staff.
  • A Crisis Preparedness Plan has been developed and put into practice.
  • Additional measures have been adopted for events held on the Faculty premises.
  • Turnstiles are a measure that separates a public zone from an area accessible only to authorised individuals. University buildings are public spaces, and it is appropriate that a wide range of people can enter them. The main building of the Faculty of Arts is not intended solely for enrolled students and staff with access cards – we are an open faculty and an open university, and our lectures are public. Representatives of the academic community have previously expressed disagreement with tightening entry controls when this issue was discussed within academic self-governance.
  • A turnstile cannot stop a dangerous individual, nor can it prevent access by those who possess valid credentials (an access card does not guarantee that its holder poses no risk to others). In low-traffic facilities, a turnstile may help clarify entry flows, monitor attendance, or determine space utilization. However, its security effect in preventing violent incidents is minimal.
  • The building management, as part of future renovation plans, is preparing the necessary infrastructure for introducing card readers, but their implementation at the Faculty of Arts is not planned in the near future.
  • We do not plan to introduce systematic or random checks, but we are looking for ways to ensure that security staff are able to recognise and respond appropriately to suspicious signs (a suspicious person, a piece of luggage, or an object).
  • Charles University CU is instead focusing on ensuring that users of the building receive proper training so that they know where to report a potential risk and how to act in a hazardous situation.
  • We are an open faculty and an open university; our lectures are public.
  • The leadership of both Charles University and the Faculty of Arts believes that, given the architectural layout of the building, tightening access control would not be effective at this time. Entry bottlenecks would form during class breaks, and people frequently forget their identification cards and other credentials at home.
  • Instead, we prioritise informing and training building users so they know how to respond appropriately in situations involving specific risks.
  • Given fire safety regulations, it is difficult to install fixed door knobs universally.
  • For certain types of incidents, it is actually important that someone from outside can enter the room so that emergencies are not hidden behind closed doors. If a fire breaks out or someone suffers a medical collapse, the ability to access the room from the corridor can be lifesaving. We need a solution that functions both reasonably and appropriately across different types of situations.
  • Restricting access from the outside would also disrupt teaching in cases of late arrivals.
  • Within the Crisis Information and Notification System (KISS), Charles University also accounts for users of the building with specific needs – warnings can be delivered in up to eight different ways.
  • Receiving the warning signal itself is not the main challenge, as people are rarely completely alone or in conditions that make standard alerts impossible. Incidents affect everyone – regardless of specific needs – in different circumstances and with varying levels of readiness to react. What matters most is that each person knows what to do, including the natural expectation of helping those around them. The crisis-response training sessions focus on exactly this.
  • Be aware of your surroundings and communicate.
  • Follow the operating rules of the building you are in.
  • Do not leave large bags or luggage unattended or in a way that may appear unattended.
  • Do not bring weapons into university buildings.
  • Install the Záchranka app on your phone.
  • Take a first-aid or self-defence course (current offerings are listed on the intranet).
  • Work on your physical and mental resilience – it genuinely helps in crisis situations.
  • In the event of a safety-threatening incident, the following procedural steps apply:
    Call the reception desk, which also serves as the reporting point for fires and incidents (current contacts are available here).
  • You can take part in training sessions or practical drills – follow the current offer on the intranet.
  • If you continue to experience a sense of discomfort or distress, seek psychological support provided by the Faculty of Arts, Charles University.